Salamander randomly not responding for up to a minute

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
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hornberg
Posts: 2
Joined: 03 Apr 2012, 21:38

Salamander randomly not responding for up to a minute

Post by hornberg »

I recently got a new computer with Windows 7 64 bit and installed Salamander 2.54. Unfortunately, several times per day the program stops responding for ~30 seconds to a minute for example when navigating through folders. On my previous computer (Win XP 32 bit) I never had this problems in the many years I have been using Salamander.

I have not been able to tie the problem to any particular cause so far, or specifically reproduce it (happens randomly so far). Any hints how to troubleshoot this would be greatly appreciated. If this persists, the program will be unusable for me.

Thanks for any help!
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User avatar
SelfMan
Posts: 1155
Joined: 05 Apr 2006, 20:51
Contact:
Contact SelfMan

Re: Salamander randomly not responding for up to a minute

Post by SelfMan »

I dont think that the reason is Salamander itself. The must be some other explanation. Usually are these kind of problem caused by some shell extension.
White the instance is "frozne" you can start another salamander session and go to Help > Task list > select the first session and hit break.
Post the report here or send it to Altap.

Other way is to use Process Monitor from Sysinternals and create a trace.
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therube
Posts: 681
Joined: 14 Dec 2006, 06:22

Re: Salamander randomly not responding for up to a minute

Post by therube »

Does Salamander's Parent Matter?
WinXP Pro SP3 or Win7 x86 | SS 2.54
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hornberg
Posts: 2
Joined: 03 Apr 2012, 21:38

Re: Salamander randomly not responding for up to a minute

Post by hornberg »

Thanks. Here is the bug report after it happened once:

Code: Select all

Altap Salamander 2.54

PLEASE ENTER YOUR BUG REPORT HERE:


Command "Break" was used.

Call Stacks:
  Thread ID: 0x1434
  WinMainBody(0x400000, , , 1)
  WinMainBody::FindLatestConfiguration
  WinMainBody::StartupDialog
  WinMainBody::inicialization
  WinMainBody::load_config
  WinMainBody::message_loop
  ----
  Thread ID: 0x2F88
  ThreadCacheHandlesBody()
  CCacheHandles::WaitForObjects(,)
  ----
  Thread ID: 0x24E0
  ThreadCheckPathFBody()
  ----
  Thread ID: 0x2860
  ThreadSnooperBody()
  ----
  Thread ID: 0x2D94
  ThreadFindCloseChangeNotificationBody()
  ----
  Thread ID: 0x32B8
  IconThreadThreadFBody()
  IconThreadThreadFBody::work
  IconThreadThreadFBody::GetFileIcon(\\xradia.com\files\XradiaShared\staff\bhornberger\Thumbs.db, 0)
  ----
  Thread ID: 0x18AC
  IconThreadThreadFBody()
  ----
  Thread ID: 0x2E7C
  ThreadSafeWaitWindowFBody()
  ----
  Thread ID: 0x988
  ExternalBreakBody()

Main Thread WayPoints:
  wp=11 cd1=0x806F cd2=0x2E0C02 t=-6333
  wp=2 cd1=0x806F cd2=0x0 t=-6333
  wp=4 cd1=0x0 cd2=0x0 t=-6333
  wp=5 cd1=0x0 cd2=0x0 t=-6333
  wp=6 cd1=0x0 cd2=0x0 t=-6333
  wp=7 cd1=0x0 cd2=0x0 t=-6333
  wp=8 cd1=0x0 cd2=0x0 t=-6333
  wp=9 cd1=0x0 cd2=0x0 t=-6333
  wp=10 cd1=0x1 cd2=0x0 t=-6333
  wp=11 cd1=0x806F cd2=0x140B4C t=-6333
  wp=2 cd1=0x806F cd2=0x0 t=-6333
  wp=4 cd1=0x0 cd2=0x0 t=-6333
  wp=5 cd1=0x0 cd2=0x0 t=-6333
  wp=6 cd1=0x0 cd2=0x0 t=-6333
  wp=7 cd1=0x0 cd2=0x0 t=-6333
  wp=8 cd1=0x0 cd2=0x0 t=-6333
  wp=9 cd1=0x0 cd2=0x0 t=-6333
  wp=10 cd1=0x1 cd2=0x0 t=-6333
  wp=11 cd1=0x806F cd2=0x2E0C02 t=-6333
  wp=2 cd1=0x806F cd2=0x0 t=-6333
  wp=4 cd1=0x0 cd2=0x0 t=-6333
  wp=5 cd1=0x0 cd2=0x0 t=-6333
  wp=6 cd1=0x0 cd2=0x0 t=-6333
  wp=7 cd1=0x0 cd2=0x0 t=-6333
  wp=8 cd1=0x0 cd2=0x0 t=-6333
  wp=9 cd1=0x0 cd2=0x0 t=-6333
  wp=10 cd1=0x1 cd2=0x0 t=-6333
  wp=11 cd1=0x806F cd2=0x140B4C t=-6333
  wp=2 cd1=0x806F cd2=0x0 t=-6333
  wp=4 cd1=0x0 cd2=0x0 t=-6333
  wp=5 cd1=0x0 cd2=0x0 t=-6333
  wp=6 cd1=0x0 cd2=0x0 t=-6333
  wp=7 cd1=0x0 cd2=0x0 t=-6333
  wp=8 cd1=0x0 cd2=0x0 t=-6333
  wp=9 cd1=0x0 cd2=0x0 t=-6333
  wp=10 cd1=0x1 cd2=0x0 t=-6333
  wp=12 cd1=0x0 cd2=0x0 t=-6333
  wp=13 cd1=0x0 cd2=0x0 t=-6333
  wp=14 cd1=0x0 cd2=0x0 t=-6333
  wp=2 cd1=0x113 cd2=0x0 t=-6130
  wp=4 cd1=0x3B0 cd2=0x0 t=-6130
  wp=5 cd1=0x0 cd2=0x0 t=-6130
  wp=6 cd1=0x0 cd2=0x0 t=-6130
  wp=7 cd1=0x3B0 cd2=0x0 t=-6130
  wp=8 cd1=0x0 cd2=0x0 t=-6130
  wp=9 cd1=0x0 cd2=0x0 t=-6130
  wp=10 cd1=0x1 cd2=0x0 t=-6130
  wp=11 cd1=0x8191 cd2=0x140B4C t=-6130
  wp=2 cd1=0x8191 cd2=0x0 t=-6130
  wp=4 cd1=0x0 cd2=0x0 t=-6130
  wp=5 cd1=0x0 cd2=0x0 t=-6130
  wp=6 cd1=0x0 cd2=0x0 t=-6130
  wp=7 cd1=0x0 cd2=0x0 t=-6130
  wp=8 cd1=0x0 cd2=0x0 t=-6130
  wp=9 cd1=0x0 cd2=0x0 t=-6130
  wp=10 cd1=0x1 cd2=0x0 t=-6130
  wp=11 cd1=0x113 cd2=0x2E0C02 t=-6130
  wp=2 cd1=0x113 cd2=0x0 t=-6130
  wp=4 cd1=0x3B0 cd2=0x0 t=-6130
  wp=5 cd1=0x0 cd2=0x0 t=-6130
  wp=6 cd1=0x0 cd2=0x0 t=-6130
  wp=7 cd1=0x3B0 cd2=0x0 t=-6130
  wp=8 cd1=0x0 cd2=0x0 t=-6130
  wp=9 cd1=0x0 cd2=0x0 t=-6130
  wp=10 cd1=0x1 cd2=0x0 t=-6130
  wp=11 cd1=0x8191 cd2=0x2E0C02 t=-6130
  wp=2 cd1=0x8191 cd2=0x0 t=-6130
  wp=4 cd1=0x0 cd2=0x0 t=-6130
  wp=5 cd1=0x0 cd2=0x0 t=-6130
  wp=6 cd1=0x0 cd2=0x0 t=-6130
  wp=7 cd1=0x0 cd2=0x0 t=-6130
  wp=8 cd1=0x0 cd2=0x0 t=-6130
  wp=9 cd1=0x0 cd2=0x0 t=-6130
  wp=10 cd1=0x1 cd2=0x0 t=-6130
  wp=12 cd1=0x0 cd2=0x0 t=-6130
  wp=13 cd1=0x0 cd2=0x0 t=-6130
  wp=14 cd1=0x0 cd2=0x0 t=-6130
  wp=2 cd1=0x113 cd2=0x0 t=-6021
  wp=4 cd1=0x1 cd2=0x0 t=-6021
  wp=5 cd1=0x0 cd2=0x0 t=-6021
  wp=6 cd1=0x0 cd2=0x0 t=-6021
  wp=7 cd1=0x1 cd2=0x0 t=-6021
  wp=8 cd1=0x0 cd2=0x0 t=-6021
  wp=9 cd1=0x0 cd2=0x0 t=-6021
  wp=10 cd1=0x1 cd2=0x0 t=-6021
  wp=12 cd1=0x0 cd2=0x0 t=-6021
  wp=13 cd1=0x0 cd2=0x0 t=-6021
  wp=14 cd1=0x0 cd2=0x0 t=-6021
  wp=2 cd1=0x113 cd2=0x0 t=-2262
  wp=4 cd1=0x3AD cd2=0x0 t=-2262
  wp=5 cd1=0x0 cd2=0x0 t=-2262
  wp=6 cd1=0x0 cd2=0x0 t=-2262
  wp=7 cd1=0x3AD cd2=0x0 t=-2262
  wp=8 cd1=0x0 cd2=0x0 t=-2262
  wp=108 cd1=0x0 cd2=0x0 t=-2262
  wp=9 cd1=0x0 cd2=0x0 t=-2262
  wp=10 cd1=0x1 cd2=0x0 t=-2262
  wp=12 cd1=0x0 cd2=0x0 t=-2262
  wp=13 cd1=0x0 cd2=0x0 t=-2262
  wp=14 cd1=0x0 cd2=0x0 t=-2262

Window Handles:
  MainWindow=0x00916290
  LeftPanel=0x00919A48
  LeftFilesBox=0x008CC948
  LeftDirectoryLine=0x00920950
  LeftToolBar=0x00920AB8
  LeftStatusLine=0x009207E8
  RightPanel=0x00921130
  RightFilesBox=0x00927ED0
  RightDirectoryLine=0x00928990
  RightToolBar=0x00928AF8
  RightStatusLine=0x00928028
  TopRebar=0x001B0CA8
  MenuBar=0x008F7EB0
  TopToolBar=0x00929170
  MiddleToolBar=0x00929238
  UMToolBar=0x009293C8
  HPToolBar=0x00929490
  PluginsBar=0x00929300
  DriveBar=0x00929558
  DriveBar2=0x0092A640
  BottomToolBar=0x0092A728
  EditWindow=0x009281E0
  EditLine=0x008CB3A0

Registration: Commercial License
  Product ID = 0706-0007-01
  Key Version = 20
  Number of Licenses = 1
  Licensed to: Xradia Inc., 4075A Sprig Dr, Concord, CA, United States

Global Variables:
  StopRefresh = 0
  SnooperSuspended = 0
  ActivateSuspMode = 1
  FullRowSelect = 0
  OnlyOneInstance = 0
  StatusArea = 0
  UseRecycleBin = 1
  CnfrmDragDrop = 0
  AlwaysOnTop = 0
  SortUsesLocale = 1
  SortDetectNumbers = 1
  SortNewerOnTop = 0
  SortDirsByName = 0
  SortDirsByExt = 0
  EHasOccured = 0, 0, 0, 0, 0, 0, 0, 0
  ConfigWasImported = 0
  UseSalOpen = 0
  NetwareFastDirMove = 0
  AutoSave = 1
  IfPathIsInaccessibleGoTo (isMyDocs = 1) = 
  NoDrives = 0x00000000
  NoFind = 0
  VisibleDrives = 0x03FFFFFF
  EnableCustomIconOverlays = 1
  DisabledCustomIconOverlays = (null)

Panels:
  Left panel (target):
  Path = C:\Users\bhornberger\Documents\2012\Xradia\Sales
  PanelType = 0
  Dirs = 5
  Files = 2
  SelectedCount = 0
  FileBasedCompression = 1
  FileBasedEncryption = 1
  FAT32Drive = 0
  SupportACLS = 1
  Network Drive = 0
  DeviceNotification = 0x0070DD60
  UseSystemIcons = 1
  UseThumbnails = 0
  SuppressAutoRefresh = 0
  MonitorChanges = 1
  IconCacheValid = 0
  AutomaticRefresh = 1
  ViewMode = 1
  SortType = 0
  ReverseSort = 0
  SortedWithRegSet = 1
  SortedWithDetectNum = 1
  NextFocusName = 
  FocusFirstNewItem = 0
  HiddenDirsFilesReason = 0
  HiddenDirsCount = 0
  HiddenFilesCount = 0
  FilterEnabled = 0
  QuickSearchMode = 0
  FocusedIndex = 0
  FocusVisible = 0
  TrackingSingleClick = 0
  UserWorkedOnThisPath = 0
  StopThumbnailLoading = 0
  EnumFileNamesSourceUID = 65

  Right panel (source):
  Path = C:\Users\bhornberger\Documents\2012\Xradia\Projects
  PanelType = 0
  Dirs = 19
  Files = 0
  SelectedCount = 0
  FileBasedCompression = 1
  FileBasedEncryption = 1
  FAT32Drive = 0
  SupportACLS = 1
  Network Drive = 0
  DeviceNotification = 0x0070DAF0
  UseSystemIcons = 1
  UseThumbnails = 0
  SuppressAutoRefresh = 0
  MonitorChanges = 1
  IconCacheValid = 1
  AutomaticRefresh = 1
  ViewMode = 1
  SortType = 0
  ReverseSort = 0
  SortedWithRegSet = 1
  SortedWithDetectNum = 1
  NextFocusName = 
  FocusFirstNewItem = 0
  HiddenDirsFilesReason = 0
  HiddenDirsCount = 0
  HiddenFilesCount = 0
  FilterEnabled = 0
  QuickSearchMode = 0
  FocusedIndex = 10
  FocusVisible = 0
  TrackingSingleClick = 0
  UserWorkedOnThisPath = 0
  StopThumbnailLoading = 0
  EnumFileNamesSourceUID = 68

Modules:
  0x00400000 (size: 0x1CE000) (ver: 2.5.4.69): salamand.exe (C:\Program Files (x86)\Altap Salamander\salamand.exe)
  0x76F50000 (size: 0x180000) (ver: 6.1.7601.17725): ntdll.dll (C:\Windows\SysWOW64\ntdll.dll)
  0x76400000 (size: 0x110000) (ver: 6.1.7601.17651): kernel32.dll (C:\Windows\syswow64\kernel32.dll)
  0x74700000 (size: 0x46000) (ver: 6.1.7601.17651): KERNELBASE.dll (C:\Windows\syswow64\KERNELBASE.dll)
  0x23900000 (size: 0x30000) (ver: 6.0.0.0): SALRTL.DLL (C:\Program Files (x86)\Altap Salamander\SALRTL.DLL)
  0x75DE0000 (size: 0x100000) (ver: 6.1.7601.17514): USER32.dll (C:\Windows\syswow64\USER32.dll)
  0x76600000 (size: 0x90000) (ver: 6.1.7601.17514): GDI32.dll (C:\Windows\syswow64\GDI32.dll)
  0x74750000 (size: 0xA000) (ver: 6.1.7600.16385): LPK.dll (C:\Windows\syswow64\LPK.dll)
  0x74760000 (size: 0x9D000) (ver: 1.626.7601.17561): USP10.dll (C:\Windows\syswow64\USP10.dll)
  0x74800000 (size: 0xAC000) (ver: 7.0.7601.17744): msvcrt.dll (C:\Windows\syswow64\msvcrt.dll)
  0x75AA0000 (size: 0xA0000) (ver: 6.1.7601.17514): ADVAPI32.dll (C:\Windows\syswow64\ADVAPI32.dll)
  0x760C0000 (size: 0x19000) (ver: 6.1.7600.16385): sechost.dll (C:\Windows\SysWOW64\sechost.dll)
  0x76510000 (size: 0xF0000) (ver: 6.1.7601.17514): RPCRT4.dll (C:\Windows\syswow64\RPCRT4.dll)
  0x74630000 (size: 0x60000) (ver: 6.1.7601.17725): SspiCli.dll (C:\Windows\syswow64\SspiCli.dll)
  0x74620000 (size: 0xC000) (ver: 6.1.7600.16385): CRYPTBASE.dll (C:\Windows\syswow64\CRYPTBASE.dll)
  0x75EE0000 (size: 0x7B000) (ver: 6.1.7601.17514): comdlg32.dll (C:\Windows\syswow64\comdlg32.dll)
  0x763A0000 (size: 0x57000) (ver: 6.1.7601.17514): SHLWAPI.dll (C:\Windows\syswow64\SHLWAPI.dll)
  0x72860000 (size: 0x19E000) (ver: 6.10.7601.17514): COMCTL32.dll (C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll)
  0x74D60000 (size: 0xC4A000) (ver: 6.1.7601.17755): SHELL32.dll (C:\Windows\syswow64\SHELL32.dll)
  0x75F60000 (size: 0x15C000) (ver: 6.1.7601.17514): ole32.dll (C:\Windows\syswow64\ole32.dll)
  0x760E0000 (size: 0x8F000) (ver: 6.1.7601.17676): OLEAUT32.dll (C:\Windows\syswow64\OLEAUT32.dll)
  0x71750000 (size: 0x12000) (ver: 6.1.7600.16385): MPR.dll (C:\Windows\system32\MPR.dll)
  0x72510000 (size: 0x7000) (ver: 6.1.7600.16385): WSOCK32.dll (C:\Windows\system32\WSOCK32.dll)
  0x748B0000 (size: 0x35000) (ver: 6.1.7601.17514): WS2_32.dll (C:\Windows\syswow64\WS2_32.dll)
  0x76390000 (size: 0x6000) (ver: 6.1.7600.16385): NSI.dll (C:\Windows\syswow64\NSI.dll)
  0x74690000 (size: 0x60000) (ver: 6.1.7601.17514): IMM32.DLL (C:\Windows\system32\IMM32.DLL)
  0x74980000 (size: 0xCC000) (ver: 6.1.7600.16385): MSCTF.dll (C:\Windows\syswow64\MSCTF.dll)
  0x70D90000 (size: 0x80000) (ver: 6.1.7600.16385): uxtheme.dll (C:\Windows\system32\uxtheme.dll)
  0x30000000 (size: 0x3C000) (ver: 2.5.4.69): english.slg (C:\Program Files (x86)\Altap Salamander\lang\english.slg)
  0x709A0000 (size: 0x5000) (ver: 6.1.7600.16385): msimg32.dll (C:\Windows\system32\msimg32.dll)
  0x761F0000 (size: 0x19D000) (ver: 6.1.7601.17514): SETUPAPI.dll (C:\Windows\syswow64\SETUPAPI.dll)
  0x759B0000 (size: 0x27000) (ver: 6.1.7601.17621): CFGMGR32.dll (C:\Windows\syswow64\CFGMGR32.dll)
  0x74A60000 (size: 0x12000) (ver: 6.1.7601.17621): DEVOBJ.dll (C:\Windows\syswow64\DEVOBJ.dll)
  0x75A10000 (size: 0x83000) (ver: 2001.12.8530.16385): CLBCatQ.DLL (C:\Windows\syswow64\CLBCatQ.DLL)
  0x68F50000 (size: 0x12000) (ver: 1.1.3.21564): TortoiseOverlays.dll (C:\Program Files (x86)\Common Files\TortoiseOverlays\TortoiseOverlays.dll)
  0x68F20000 (size: 0xD000) (ver: 1.7.6.22632): TortoiseStub32.dll (C:\Program Files\TortoiseSVN\bin\TortoiseStub32.dll)
  0x68EB0000 (size: 0x6C000) (ver: 1.7.6.22632): TortoiseSVN32.dll (C:\Program Files\TortoiseSVN\bin\TortoiseSVN32.dll)
  0x74A80000 (size: 0x11B000) (ver: 9.0.8112.16441): WININET.dll (C:\Windows\syswow64\WININET.dll)
  0x746F0000 (size: 0x3000) (ver: 6.1.7600.16385): Normaliz.dll (C:\Windows\syswow64\Normaliz.dll)
  0x74BA0000 (size: 0x1B8000) (ver: 9.0.8112.16441): iertutil.dll (C:\Windows\syswow64\iertutil.dll)
  0x75CC0000 (size: 0x111000) (ver: 9.0.8112.16441): urlmon.dll (C:\Windows\syswow64\urlmon.dll)
  0x72C80000 (size: 0x9000) (ver: 6.1.7600.16385): VERSION.dll (C:\Windows\system32\VERSION.dll)
  0x68840000 (size: 0x2E0000) (ver: 1.7.4.50525): libsvn_tsvn32.dll (C:\Program Files\TortoiseSVN\bin\libsvn_tsvn32.dll)
  0x68E00000 (size: 0x24000) (ver: 1.4.5.0): libapr_tsvn32.dll (C:\Program Files\TortoiseSVN\bin\libapr_tsvn32.dll)
  0x72180000 (size: 0x3C000) (ver: 6.1.7601.17514): MSWSOCK.dll (C:\Windows\system32\MSWSOCK.dll)
  0x68CE0000 (size: 0xBF000) (ver: 10.0.40219.325): MSVCR100.dll (C:\Windows\system32\MSVCR100.dll)
  0x68CA0000 (size: 0x36000) (ver: 1.3.12.0): libaprutil_tsvn32.dll (C:\Program Files\TortoiseSVN\bin\libaprutil_tsvn32.dll)
  0x761A0000 (size: 0x45000) (ver: 6.1.7601.17514): WLDAP32.dll (C:\Windows\syswow64\WLDAP32.dll)
  0x68C90000 (size: 0xD000) (ver: 0.14.6.0): intl3_tsvn32.dll (C:\Program Files\TortoiseSVN\bin\intl3_tsvn32.dll)
  0x68C70000 (size: 0x13000) (ver: 2.1.24.0): libsasl32.dll (C:\Program Files\TortoiseSVN\bin\libsasl32.dll)
  0x72B80000 (size: 0x8000) (ver: 6.1.7601.17725): Secur32.dll (C:\Windows\system32\Secur32.dll)
  0x75B40000 (size: 0x11D000) (ver: 6.1.7601.17514): CRYPT32.dll (C:\Windows\syswow64\CRYPT32.dll)
  0x76F20000 (size: 0xC000) (ver: 6.1.7601.17514): MSASN1.dll (C:\Windows\syswow64\MSASN1.dll)
  0x68C00000 (size: 0x69000) (ver: 10.0.40219.325): MSVCP100.dll (C:\Windows\system32\MSVCP100.dll)
  0x10000000 (size: 0x17000) (ver: 1.0.0.14): DropboxExt.14.dll (C:\Users\bhornberger\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll)
  0x69520000 (size: 0xEB000) (ver: 6.1.7601.17514): dbghelp.dll (C:\Windows\system32\dbghelp.dll)
  0x7C3A0000 (size: 0x7B000) (ver: 7.10.3077.0): MSVCP71.dll (C:\Users\bhornberger\AppData\Roaming\Dropbox\bin\MSVCP71.dll)
  0x7C340000 (size: 0x56000) (ver: 7.10.3052.4): MSVCR71.dll (C:\Users\bhornberger\AppData\Roaming\Dropbox\bin\MSVCR71.dll)
  0x68B80000 (size: 0x31000) (ver: 6.1.7600.16385): EhStorShell.dll (C:\Windows\system32\EhStorShell.dll)
  0x71810000 (size: 0xF5000) (ver: 7.0.7601.17514): PROPSYS.dll (C:\Windows\system32\PROPSYS.dll)
  0x5EFE0000 (size: 0x70000) (ver: 6.1.7601.17755): ntshrui.dll (C:\Windows\system32\ntshrui.dll)
  0x72B30000 (size: 0x19000) (ver: 6.1.7601.17514): srvcli.dll (C:\Windows\system32\srvcli.dll)
  0x60A30000 (size: 0xB000) (ver: 6.1.7601.17514): cscapi.dll (C:\Windows\system32\cscapi.dll)
  0x72D90000 (size: 0xA000) (ver: 6.1.7600.16385): slc.dll (C:\Windows\system32\slc.dll)
  0x72B60000 (size: 0x11000) (ver: 6.1.7601.17514): NETAPI32.DLL (C:\Windows\system32\NETAPI32.DLL)
  0x72B50000 (size: 0x9000) (ver: 6.1.7601.17514): netutils.dll (C:\Windows\system32\netutils.dll)
  0x72B20000 (size: 0xF000) (ver: 6.1.7601.17514): wkscli.dll (C:\Windows\system32\wkscli.dll)
  0x721C0000 (size: 0x21000) (ver: 6.1.7600.16385): ntmarta.dll (C:\Windows\system32\ntmarta.dll)
  0x72C90000 (size: 0xB000) (ver: 6.1.7600.16385): profapi.dll (C:\Windows\system32\profapi.dll)
  0x73E00000 (size: 0x13000) (ver: 6.1.7600.16385): dwmapi.dll (C:\Windows\system32\dwmapi.dll)
  0x063F0000 (size: 0x38000) (ver: 6.4.0.2900): BtMmHook.dll (C:\Program Files\ThinkPad\Bluetooth Software\SysWOW64\BtMmHook.dll)
  0x74A50000 (size: 0x5000) (ver: 6.1.7600.16385): PSAPI.DLL (C:\Windows\syswow64\PSAPI.DLL)
  0x72800000 (size: 0x16000) (ver: 6.1.7600.16385): CRYPTSP.dll (C:\Windows\system32\CRYPTSP.dll)
  0x727C0000 (size: 0x3B000) (ver: 6.1.7600.16385): rsaenh.dll (C:\Windows\system32\rsaenh.dll)
  0x72850000 (size: 0xE000) (ver: 6.1.7601.17514): RpcRtRemote.dll (C:\Windows\system32\RpcRtRemote.dll)
  0x68F70000 (size: 0xFB000) (ver: 6.1.7601.17514): WindowsCodecs.dll (C:\Windows\system32\WindowsCodecs.dll)
  0x716C0000 (size: 0x4C000) (ver: 6.1.7601.17514): apphelp.dll (C:\Windows\system32\apphelp.dll)
  0x73DF0000 (size: 0x7000) (ver: 5.0.7600.16385): msiltcfg.dll (C:\Windows\system32\msiltcfg.dll)
  0x70A40000 (size: 0x240000) (ver: 5.0.7601.17514): msi.dll (C:\Windows\system32\msi.dll)
  0x71C40000 (size: 0x3000) (ver: 6.1.7600.16385): SFC.DLL (C:\Windows\SysWOW64\SFC.DLL)
  0x71C30000 (size: 0xD000) (ver: 6.1.7600.16385): sfc_os.DLL (C:\Windows\system32\sfc_os.DLL)
  0x70D20000 (size: 0x5F000) (ver: 6.1.7601.17514): SXS.DLL (C:\Windows\SysWOW64\SXS.DLL)
  0x6F400000 (size: 0x265000) (ver: 6.1.7601.17514): netshell.dll (C:\Windows\System32\netshell.dll)
  0x72C60000 (size: 0x1C000) (ver: 6.1.7601.17514): IPHLPAPI.DLL (C:\Windows\System32\IPHLPAPI.DLL)
  0x72C50000 (size: 0x7000) (ver: 6.1.7600.16385): WINNSI.DLL (C:\Windows\System32\WINNSI.DLL)
  0x71730000 (size: 0x10000) (ver: 6.1.7601.17514): nlaapi.dll (C:\Windows\System32\nlaapi.dll)
  0x5F1A0000 (size: 0x52000) (ver: 6.1.7601.17514): zipfldr.dll (C:\Windows\system32\zipfldr.dll)
  0x73AC0000 (size: 0xB2000) (ver: 6.1.7600.16385): DUI70.dll (C:\Windows\system32\DUI70.dll)
  0x69AD0000 (size: 0x2F000) (ver: 6.1.7600.16385): DUser.dll (C:\Windows\system32\DUser.dll)
  0x71950000 (size: 0x3C000) (ver: 7.0.0.0): OLEACC.dll (C:\Windows\system32\OLEACC.dll)
  0x5F2C0000 (size: 0x10000) (ver: 14.0.4730.1010): msohevi.dll (C:\Program Files (x86)\Microsoft Office\Office14\msohevi.dll)
  0x73490000 (size: 0xA3000) (ver: 9.0.30729.6161): MSVCR90.dll (C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll)
  0x50040000 (size: 0x198000) (ver: 6.1.7601.17514): NetworkExplorer.dll (C:\Windows\system32\NetworkExplorer.dll)
  0x5F2B0000 (size: 0x8000) (ver: 6.1.7600.16385): drprov.dll (C:\Windows\System32\drprov.dll)
  0x72790000 (size: 0x29000) (ver: 6.1.7601.17514): WINSTA.dll (C:\Windows\System32\WINSTA.dll)
  0x5F290000 (size: 0x14000) (ver: 6.1.7601.17514): ntlanman.dll (C:\Windows\System32\ntlanman.dll)
  0x744F0000 (size: 0x17000) (ver: 6.1.7601.17514): davclnt.dll (C:\Windows\System32\davclnt.dll)
  0x744D0000 (size: 0x8000) (ver: 6.1.7600.16385): DAVHLPR.dll (C:\Windows\System32\DAVHLPR.dll)
  0x5F320000 (size: 0x40000) (ver: 14.0.6009.1000): OLKFSTUB.DLL (C:\Program Files (x86)\Microsoft Office\Office14\OLKFSTUB.DLL)
  0x60A60000 (size: 0x9000) (ver: 6.1.7600.16385): LINKINFO.dll (C:\Windows\system32\LINKINFO.dll)

Unloaded Modules:
  NONE

Plugins:
  ZIP: zip\zip.spl v. 1.34, not loaded
  TAR: tar\tar.spl v. 3.3, not loaded
  PAK: pak\pak.spl v. 1.68, not loaded
  Internet Explorer Viewer: ieviewer\ieviewer.spl v. 1.1, not loaded
  7-Zip: 7zip\7zip.spl v. 1.24, not loaded
  Automation: automation\automation.spl v. 1.2, not loaded
  Checksum: checksum\checksum.spl v. 2.0, not loaded
  Check Version: checkver\checkver.spl v. 1.22, not loaded
  Database Viewer: dbviewer\dbviewer.spl v. 1.21, not loaded
  Disk Copy: diskcopy\diskcopy.spl v. 1.07, not loaded
  DiskMap: diskmap\diskmap.spl v. 1.1, not loaded
  Encrypt & Decrypt: encrypt\encrypt.spl v. 1.08, not loaded
  Eroiica Viewer: eroiica\eroiica.spl v. 1.18, not loaded
  File Comparator: filecomp\filecomp.spl v. 1.13, not loaded
  FTP Search: fsearch\fsearch.spl v. 1.08, not loaded
  FTP Client: ftp\ftp.spl v. 1.32, not loaded
  Multimedia Viewer: mmviewer\mmviewer.spl v. 1.13, not loaded
  Network: nethood\nethood.spl v. 1.06, not loaded
  Portable Executable Viewer: peviewer\peviewer.spl v. 2.04, not loaded
  PictView: pictview\pictview.spl v. 2.1, not loaded
  Registry Editor: regedt\regedt.spl v. 1.11, not loaded
  Renamer: renamer\renamer.spl v. 1.1, not loaded
  Split & Combine: splitcbn\splitcbn.spl v. 1.09, not loaded
  UnACE: unace\unace.spl v. 2.19, not loaded
  UnARJ: unarj\unarj.spl v. 1.18, not loaded
  UnCAB: uncab\uncab.spl v. 1.24, not loaded
  UnCHM: unchm\unchm.spl v. 1.0, not loaded
  Undelete: undelete\undelete.spl v. 1.07, not loaded
  UnFAT: unfat\unfat.spl v. 1.07, not loaded
  UnISO: uniso\uniso.spl v. 1.32, not loaded
  UnLHA: unlha\unlha.spl v. 1.1, not loaded
  UnMIME: unmime\unmime.spl v. 1.11, not loaded
  UnRAR: unrar\unrar.spl v. 2.21, not loaded
  WinSCP (SFTP/SCP Client): winscp\winscp.spl v. 1.6.5, not loaded
  Windows Mobile: wmobile\wmobile.spl v. 1.05, not loaded

Bug Report Time: 4.4.2012 - 12:09:02
Salamander Started Before: 0:04:34:58.603
System Started Before: 1:05:41:20

Module Name: C:\Program Files (x86)\Altap Salamander\salamand.exe
Command Line: "C:\Program Files (x86)\Altap Salamander\salamand.exe" 
Built: Sep  2 2010, 09:57:06
Country: 1 (United States)
Language: 0409 (English)
Code Page: 1252

System Version:
  Microsoft Windows 7 Business Edition, 64-bit
  Version 6.1 (Build 7601) SP 1.0, Service Pack 1
  System directory: C:\Windows\system32
  Windows directory: C:\Windows
  IE Version: 9.0.8112.16421 Build: 98112 
  COMCTL32.DLL Version: 6.16
  ProductName (from registry): Windows 7 Professional
  CurrentVersion (from registry): 6.1

Other Information:
  User is Admin: yes
  Integrity Level: 0x3000
  Terminal Services: running on the console

Hardware Information:
  OEM ID: 0x0
  Number of Processors: 4
  Processor Type: 586
  Processor Architecture: 0
  Processor Level: 6
  Processor Vendor Name: GenuineIntel
  Processor Name: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
  Processor Speed: ~2491 MHz
  Page size: 4096
  Minimum app address: 0x10000
  Maximum app address: 0x7FFEFFFF
  Active processor mask: 0xF
  Mouse is installed
  Total Physical Memory: 8269040 KB
  Free Physical Memory: 5227548 KB
  Total Virtual Memory: 2097024 KB
  Free Virtual Memory: 1901320 KB
  BIOS Version: LENOVO - 1280
  BIOS Date: 02/14/12
  Monitor 1: (0,0)-(1366,768) 1366x768 pixels, planes: 1, bits per pixel: 32, primary display
  Monitor 1 Device Name: Intel(R) HD Graphics Family

Stack Back Trace:
  Thread ID: 0x1434
  EIP = 0x75DF78D7 USER32.dll
  0x004D5ABB salamand.exe
  0x004D65FC salamand.exe
  0x00536DE6 salamand.exe
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x2F88
  EIP = 0x76F7013D ntdll.dll
  0x76411A2C kernel32.dll
  0x76414208 kernel32.dll
  0x00408FFA salamand.exe
  0x00408ACD salamand.exe
  0x00408BB1 salamand.exe
  0x00408C1E salamand.exe
  0x23907AF9 SALRTL.DLL
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x24E0
  EIP = 0x76F6F8B1 ntdll.dll
  0x76411194 kernel32.dll
  0x76411148 kernel32.dll
  0x004E2197 salamand.exe
  0x004E231B salamand.exe
  0x004E2388 salamand.exe
  0x23907AF9 SALRTL.DLL
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x2860
  EIP = 0x76F7013D ntdll.dll
  0x76411A2C kernel32.dll
  0x76414208 kernel32.dll
  0x004F443D salamand.exe
  (exception)
  ----
  Thread ID: 0x2D94
  EIP = 0x76F6F8B1 ntdll.dll
  0x76411194 kernel32.dll
  0x76411148 kernel32.dll
  0x004F4FE0 salamand.exe
  0x004F509D salamand.exe
  0x004F510A salamand.exe
  0x23907AF9 SALRTL.DLL
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x32B8
  EIP = 0x76F6FD56 ntdll.dll
  0x76422262 kernel32.dll
  0x716CA895 apphelp.dll
  0x716CA7E0 apphelp.dll
  0x74DA940D SHELL32.dll
  0x74DE8239 SHELL32.dll
  0x74DE8355 SHELL32.dll
  0x74DC8CC4 SHELL32.dll
  0x74DC8B3E SHELL32.dll
  0x74DC8D18 SHELL32.dll
  0x74DCFDDF SHELL32.dll
  0x74DCFD10 SHELL32.dll
  0x74DCFC51 SHELL32.dll
  0x74DC4EA4 SHELL32.dll
  0x74DD2788 SHELL32.dll
  0x0047F003 salamand.exe
  0x0047F574 salamand.exe
  0x004459B9 salamand.exe
  0x004463D4 salamand.exe
  0x00446A22 salamand.exe
  0x00446A8F salamand.exe
  0x23907AF9 SALRTL.DLL
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x18AC
  EIP = 0x76F7013D ntdll.dll
  0x76411A2C kernel32.dll
  0x76414208 kernel32.dll
  0x00445A88 salamand.exe
  0x00446A22 salamand.exe
  0x00446A8F salamand.exe
  0x23907AF9 SALRTL.DLL
  0x7641339A kernel32.dll
  0x76F89EF2 ntdll.dll
  0x76F89EC5 ntdll.dll
  ----
  Thread ID: 0x2E7C
  EIP = 0x75DF78D7 USER32.dll
  0x004D6929 salamand.exe
  0x18A164EC (unknown module)
  (exception)

Drives:
  C:\  [fixed]
    LB: Windows7_OS  SN: 02D5-BA1F  FL: 0x03E700FF  FS: NTFS  LN: yes
    BytePerSec: 512  SecPerClus: 8  Clusters: 73,662,207
    Capacity: 281 GB  Free: 58.9 GB  Used: 222 GB
    Device: \Device\HarddiskVolume2
  F:\  [cdrom]
    Device: \Device\CdRom0
  K:\  [fixed]
    SN: 47AF-F1BF  FL: 0x00000006  FS: FAT32  LN: yes
    BytePerSec: 512  SecPerClus: 8  Clusters: 130,812
    Capacity: 511 MB  Free: 107 MB  Used: 404 MB
    Device: \Device\TrueCryptVolumeK
  W:\  [fixed]
    LB: Lenovo_Recovery  SN: 96DE-7C89  FL: 0x03E700FF  FS: NTFS  LN: yes
    BytePerSec: 512  SecPerClus: 8  Clusters: 4,095,999
    Capacity: 15.6 GB  Free: 4.98 GB  Used: 10.6 GB
    Device: \Device\HarddiskVolume3

End.
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User avatar
SelfMan
Posts: 1155
Joined: 05 Apr 2006, 20:51
Contact:
Contact SelfMan

Re: Salamander randomly not responding for up to a minute

Post by SelfMan »

So far I can see 2 things.
Something about loading of icons from:
IconThreadThreadFBody::GetFileIcon(\\xradia.com\files\XradiaShared\staff\bhornberger\Thumbs.db, 0)
and and exception in an unknown module
Thread ID: 0x2E7C
EIP = 0x75DF78D7 USER32.dll
0x004D6929 salamand.exe
0x18A164EC (unknown module)
(exception)

So, siple to say, Salamander is waiting for some other module to deliver data and that module is failing.
Q: how are the icons displayed after the delay? normal or simple?

You can test salamanders behavior while using simple icons.
Options > configuration > Drives - check all "Use simple icons"
OR
Option > configuration > Icon overlays - uncheck "Display custom icon overlays (provided by shell extensions)"

Let us know...
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