Unable to purchase Altap Salamander 2.5

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
Kevin Spencer

Unable to purchase Altap Salamander 2.5

Post by Kevin Spencer »

Went through all the required steps to purchase Altap Salamander 2.5. Upon completion of the process, I got a SWReg page titled "SWReg error" holding an order ID and stating that I will be contacted after my credit card info is verified. I've gone through this same scenario once before and I didn't hear back from SWReg at all.

I've installed Altap Salamander 2.5 right now but I am unable to buy it so as to get rid of the trial period limitation. I'm rather afraid I might have been charged twice for purchasing it.

I did not keep the order ID I've been given. I need immediate assistance, please.
Petr Solin
ALTAP Staff
ALTAP Staff
Posts: 1112
Joined: 08 Dec 2005, 09:13
Location: Novy Bor, Czech Republic
Contact:

Post by Petr Solin »

I have searched for your orders, but I have found nothing, so I expect SWREG did not accept nor process them. Please contact SWREG using these pages: https://usd.swreg.org/contact2.htm

I believe they can tell you whats wrong. If you still have problems, please contact us directly on our email sales at altap.cz.
Kevin Spencer

Purchased successfully

Post by Kevin Spencer »

Thanks a lot for the help. I placed a new order at SWReg and contacted them as directed. I've just received my registration key and I got Altap Salamander registered successfully.

Thanks for the help.
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