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Installation problem: Creating instance of WMF export filter
Posted: 26 Apr 2007, 10:21
by roman2
Hi,
During installation of RC3 I got the following error:
"Eroiica Viewer: Creating instance of WMF export filter failed. Unspecified error"
Re: Installation problem: Creating instance of WMF export filter
Posted: 26 Apr 2007, 11:15
by Jan Patera
roman2 wrote:During installation of RC3 I got the following error:
"Eroiica Viewer: Creating instance of WMF export filter failed. Unspecified error"
Roman2,
I'd like to ask you for more information needed for troubleshooting.
What version of Windows do you have?
Did you install RC3 to the same folder with RC2?
Do you still get this error when you launch Altap Salamander?
Are you able to view any file in a format supported by Eroiica Viewer, e.g. PDF, MS Word DOC, MS Excel XLS?
-- Jan
Posted: 26 Apr 2007, 21:20
by Guest
Q: What version of Windows do you have?
Win XP SP2
Q: Did you install RC3 to the same folder with RC2?
Different.
Q: Do you still get this error when you launch Altap Salamander?
No. If I remember correctly, the error happened during the plug-in installation stage.
Q: Are you able to view any file in a format supported by Eroiica Viewer, e.g. PDF, MS Word DOC, MS Excel XLS?
Yes (although, it too often does a poor job at this, but this is a separate issue).
Posted: 01 May 2007, 16:56
by Eric
I got the same error (on XP and Vista).
And it happens also when I start Salamander after installation (not always)
RE: Creating instance of WMF export filter
Posted: 01 May 2007, 19:21
by Jan Patera
Eric wrote:I got the same error (on XP and Vista).
And it happens also when I start Salamander after installation (not always)
Eric, I would be very grateful if you could send me a "bug report" from your computer(s), preferably from both XP and Vista.
Do the following:
1) start Salamander
2) try to view (using the F3 key) any file supported by Eroiica Viewer plugin, i.e. PDF, RTF or MS Office format (DOC or XLS)
3) by now you have probably received the error and the attempts to view the files failed
4) In Salamander main window menu, go to "Help/Report Bug..."
5) Send me the "Prepared text" to support{at}pictview.com
Thank you!
Re: RE: Creating instance of WMF export filter
Posted: 01 May 2007, 19:47
by Eric
Jan Patera wrote:Eric, I would be very grateful if you could send me a "bug report" from your computer(s), preferably from both XP and Vista.
I try to reproduce the error.
But give some time (I'm soon away for one week).
Eric
Posted: 11 May 2007, 11:30
by Eric
Jan,
I tried on XP. But afterwards, when I get the error and close the messagebox, the viewer works without an error message.
Other way to debug?
Eric
Posted: 11 May 2007, 12:23
by Jan Patera
Eric wrote:Jan,Other way to debug?Eric
No, still the same way. Could you please do steps 4) and 5) from my post from the 1st of May?