Special Freezing problem

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
jamesd1
Posts: 4
Joined: 29 May 2006, 19:46
Location: San Diego
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Special Freezing problem

Post by jamesd1 »

I running the lasted version, registered, of Salamander on Win 7.

Until recently, all was well, then I had some issues, I think with a few programs, involving data in the \users directory and or \documents and settings.

Anyway, Salamander started freezing, e.g. I would right click on a file for properties and it would freeze; always.

I reset Salamander to run in xp compatibility mode and the problem stopped although the prompt warned me that that mode could cause problems.

I've tried uninstalling, rebooting, and reinstalling, twice and get same behavior.

Please advise,


Best Thoughts,

James
therube
Posts: 681
Joined: 14 Dec 2006, 06:22

Re: Special Freezing problem

Post by therube »

WinXP Pro SP3 or Win7 x86 | SS 2.54
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
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Re: Special Freezing problem

Post by Jan Rysavy »

James, also please do not run Salamander in compatibility mode. It is designed to run with all supported Windows (including Windows 7 x64) in native mode.

Did you find faulty shell extension using proposed procedure?
jamesd1
Posts: 4
Joined: 29 May 2006, 19:46
Location: San Diego
Contact:

Re: Special Freezing problem

Post by jamesd1 »

Running Win 7 Home Preminum.

"James, also please do not run Salamander in compatibility mode. It is designed to run with all supported Windows (including Windows 7 x64) in native mode.

Did you find faulty shell extension using proposed procedure?"

Currently Salamander does not work for me at all unless running in computability mode, e.g. right click on any file to get properties and Salamander freezes and never recovers; must be killed with ctrl-alt-del.


Best Thoughts,

James
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: Special Freezing problem

Post by Jan Rysavy »

James, please try following steps:

1. turn off compatibility mode for Salamander
2. start two instances of Salamander
3. freeze first instance using context menu
4. in second instance choose menu command Help > Task List, select first instance (not current process), click Break button
5. send me created bug report to jan.rysavy@altap.cz

Windows 7 is x64 version?
jamesd1
Posts: 4
Joined: 29 May 2006, 19:46
Location: San Diego
Contact:

Re: Special Freezing problem--problem solved

Post by jamesd1 »

FOR BENEFIT OF THOSE WHO MAY ENCOUNTER SIMILAR PROBLEMS:

I solved the problem by using freeware version of revouninstaller:
http://www.revouninstaller.com/revo_uni ... nload.html

Win 7 was doing a bad job of uninstalling and leaving files and settings on system after uninstall that glitched a reinstall.

By running "revo" with the thorough option, it really cleaned out the old install including reg entries.

Result; now works fine.


Best Thoughts,

James
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