I paid for the upgrade, but no reg. number

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
lorwolff
Posts: 2
Joined: 23 Jun 2010, 23:31

I paid for the upgrade, but no reg. number

Post by lorwolff »

I have sent an email to Altap asking for help, but it has been over a week, and I have had no response.
I purchased the 2.52 version of Salamander. I see my credit card HAS been charged, but I have not received a registration number yet.
I live in the US, and don't know what else to do.
Any suggestions?
Lor
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: I paid for the upgrade, but no reg. number

Post by Jan Rysavy »

Please send me (your) another email address to jan.rysavy@altap.cz. It looks like all our emails (including email with your registration keys) are filtered by your email/anti-spam system.
You could also check your spam folder.
lorwolff
Posts: 2
Joined: 23 Jun 2010, 23:31

Re: I paid for the upgrade, but no reg. number

Post by lorwolff »

I am on line now. What is the time difference for you and me?

I sent an email with my addy.
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: I paid for the upgrade, but no reg. number

Post by Jan Rysavy »

Did you receive your registration keys now? Please check also spam folder.
Unfortunately you sent me the same email address.

If you will not receive our email, please send me another email address.

Our current time: http://24timezones.com/world_directory/ ... e_time.php
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