Page 1 of 2

Cannot copy/move files to NAS mapped drive

Posted: 07 Jun 2014, 13:28
by gregoroesch
Hi,
I use Salamnder since years now and never had that problem.
Beta Version of 3 in 64 mode worked well also.
Now I installed actual version 3.02 64 bit on Win8.1 64 bit and cannot anymore copy/move file to NAS mapped drive.
Copying from NAS drive works ok.
Moving files with Windows explorer also works fine.

Anybody an idea what could be wrong?

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 09:11
by Jan Rysavy
Do you get any error message?

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 15:02
by gregoroesch
No, I don't get any error message.
The copy/move progress window open and stay's forewer at 0%.
It doesn't show any progress.

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 20:56
by Jan Rysavy
We can look at this problem, please reproduce it so progress window (with 0%) is displayed.
Start second instance of Salamander and using command Help > Task List select first instance and click the Break button.
Bug report will be created, enter your email address and short comment with link to this thread.
Let bug reporter upload report to our server and let us know here, thank you.

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 21:48
by SelfMan
It would be also nice to have some info about the NAS itself.Type, firmware release etc.
What would also help, if you try to temporary disable your antivirus.

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 23:58
by gregoroesch
Hi,
No change if I disable Antivirus
My NAS is a Synology DS1511+ Firmware release is DSM 5.0-4493
Destination is on RAID with 3 disks

Re: Cannot copy/move files to NAS mapped drive

Posted: 08 Jun 2014, 23:59
by gregoroesch
Bugreporter upload is done as described

Re: Cannot copy/move files to NAS mapped drive

Posted: 11 Jun 2014, 11:45
by Petr Solin
I have just looked at the bug report and it is locked in API call WNetEnumResource. We are checking if drive is or is not "Lantastic". But this test is very old, so I'm surprised that it causes this.

Please try to use 32-bit version 3.02, is it working or not?

Please try to use version 2.54 (only 32-bit), is it working or not? Download: ftp://ftp.altap.cz/pub/altap/salamand/as254.exe

Thanks!

Re: Cannot copy/move files to NAS mapped drive

Posted: 12 Jun 2014, 10:44
by gregoroesch
I've tried both 32 bit versions none of them can move/copy to the destination...
Copy/Move with Windows Explorer works fine.....

Any other ideas?

Thank you!

Re: Cannot copy/move files to NAS mapped drive

Posted: 12 Jun 2014, 10:51
by Petr Solin
Please send me bug report also from 32-bit version 3.02. I'm curious where it is locked.

Again: start second instance of Salamander and using command Help > Task List select first instance and click the Break button. Bug report will be created, enter your email address and short comment with link to this thread. Let bug reporter upload report to our server and let us know here, thank you.

Re: Cannot copy/move files to NAS mapped drive

Posted: 12 Jun 2014, 10:53
by SelfMan
What is the target path? a mapped drive or UNC ? ( like Z:\ or \\myNAS\Data )

Re: Cannot copy/move files to NAS mapped drive

Posted: 12 Jun 2014, 20:08
by therube
> Beta Version of 3 in 64 mode worked well also.
> Now I installed actual version 3.02 64 bit on Win8.1 64 bit

The Beta Version of 3 in 64, was that also on Win8.1 or was it with another OS ?

Re: Cannot copy/move files to NAS mapped drive

Posted: 14 Jun 2014, 20:21
by gregoroesch
Bug Report is on the way.

Beta Version of 3 64 was on Win 8.1 also

It is a mapped drive Z:

Re: Cannot copy/move files to NAS mapped drive

Posted: 14 Jun 2014, 20:57
by SelfMan
Is it possible, that you are running Salamander in administator mode? And there is the Z drive mapped as guest wit read only access?
Please try to run Salamander as non administrator and use the UNC path. How does it behave in such case?

Re: Cannot copy/move files to NAS mapped drive

Posted: 16 Jun 2014, 11:22
by Petr Solin
32-bit version is locked again in nd2np.dll, this time I cannot see how Salamander called it, I expect the same way as with x64 version (API call WNetEnumResource).

Well, it seems that nd2np.dll comes from NetDrive software published by Bdrive, Inc. Do you have this software installed? If yes, can you please try to uninstall it temporarily to find out if it causes this problem?