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SS crashes on copy/move from remote folder to local one
Posted: 04 Mar 2006, 14:55
by Georg
I experienced a bug which is not always repruducable but occurs app. 1 out of 20 times. When wanting to copy/move a file from remote folder (windows share) to a local folder containing a file of the same name like the one desired to copy/move, SS crashes. No bug report screen, no nothing. Simply died quietly. Win XP pro SP2 tablet pc edition.
Posted: 04 Mar 2006, 15:03
by Jan Rysavy
Is it the same notebook as
http://forum.altap.cz/viewtopic.php?t=475 ?
It looks like you have some hardware or software problem with your computer. It will be probably not related to Servant Salamander.
Posted: 04 Mar 2006, 15:33
by Georg
nope, mine is a fujitsu T-3010D.
Posted: 04 Mar 2006, 15:40
by Jan Rysavy
I'm sorry, my fault.
When you start Servant Salamander next time, no bug report is found? (There should be a message about crash.)
Are you using the Terminal Services? (Our users reporting problems with TS.)
Posted: 04 Mar 2006, 15:48
by Guest
No problem
No, no bug report is found, and concerning TS: No, never used remote desktop services. Is any kind of sys info of help?
Posted: 04 Mar 2006, 15:53
by Jan Rysavy
Georg, are you using the latest version 2.5b11?
Do you think the problem is related to the confirmation window? (Confirm File Overwrite, Yes/All/Skip/...)
Could you try to turn off the Options > Configurations > Confirmations > File overwrite option and reproduce this problem?
Note: don't forget to set this confirmation back...
Another question: do you run SS from local disk or from network?
Posted: 04 Mar 2006, 17:52
by Guest
Jan Rysavy wrote:Georg, are you using the latest version 2.5b11?
Do you think the problem is related to the confirmation window? (Confirm File Overwrite, Yes/All/Skip/...)
Another question: do you run SS from local disk or from network?
Yes, I'm using b11 and I'm starting it from local disk. As the SS crashes sometimes afer and sometimes before the confirmation IMHO the confirmation isn't the problem. In case
Jan Rysavy wrote:Could you try to turn off the Options > Configurations > Confirmations > File overwrite option and reproduce this problem?Note: don't forget to set this confirmation back...
still may help to encircle the problem, I'll try it - just tell me whether I shall try some time with changed config.
Posted: 04 Mar 2006, 18:47
by Jan Rysavy
Anonymous wrote:just tell me whether I shall try some time with changed config
It could be dangerous turn off this option for normal use... I hoped you are able to repeat the overwrite operation until SS crashes.
Posted: 16 Mar 2006, 12:07
by Georg
Hi, me again
I tried with enabled & disabled overwrite confirmation, always using the same folders & files. Enabled => SS crashes after x operations (max 45sek testing needed). Disabled => unable to crash SS during some minutes of testing. Now the surprising part: Enabling again and SS does not crash for minutes... As I told: I observe this bug repeatedly but I'm unable to isolate circumstances/prerequistes. BTW today I connected via Ethernet instead of WLAN, so it has nothing to do with the underlying hardware driver (illegal API implementation or the like).
Happens on local drives,too
Posted: 14 Jun 2006, 15:03
by Guest
Maybe this is an important clue: Yesterday evening, the same thing happend when I compared my HDD to my external backup HDD and tried to copy local files over those on the external HDD. Chrash, no report on SS restart. I'll keep on watching. So long, Georg