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Keep getting popup regarding old bug reports

Posted: 08 Apr 2025, 18:36
by Jorgensen
when i start servant salamander i keep getting a popup with the message

"Some older bug reports were found. Woud you like to report......"
would you like to send them - press yes, no to delete them.

if i press yes, i can enter - last action, contact mail and press sendt report.
then i get a new popup that says "report upload has failed, system error in server response..."

if i press no, the error reports keep popping up. even if i delete the folder C:\Users\user\AppData\Local\Altap - its the same on next startup.

i tried uninstall og reinstall.

jorgensen

Re: Keep getting popup regarding old bug reports

Posted: 08 Apr 2025, 20:28
by SvA
I don't know where the related data is stored. But I'd try the following (one by one):
  • Run as Administrator
  • Save the configuration, then remove it from the registry (while no instance of Salamander is running) and try with a fresh, clean configuration
  • See what errors Sysinternal's Procmon reports (from both, salamand.exe and salmon.exe)

Re: Keep getting popup regarding old bug reports

Posted: 10 Apr 2025, 17:57
by therube
Isn't it in %TMP% ?

At least when Salamander is open, it opens directories like /SAL###.tmp/ in %TMP%.

And doesn't the dialog provide a link to the directory in question (like it does upon opening Salamander & if it finds a "left over" /SAL###.tmp/ existing directory)?

Re: Keep getting popup regarding old bug reports

Posted: 30 Apr 2025, 20:13
by Jorgensen
I'm very sorry for my late reply, i've been away for a while.

it seems that deleting all keys in the registry solved the problem :-)

thanks SvA