Problem: FTP Client can't upload or delete files

Eric · Post by **Eric** » 07 Feb 2007, 01:26

When I upload files to my hoster aspnix.com, I got always lot of error messages (550 Cannot STOR, 450 File "Web.config" can't be deleted).
He has problems to overwrite files or delete files. They seemed to be blocked.

If I use other FTP clients like Windows Explorer, I don't get these errors.

Here are some logs:

Code: Select all

Delete File "Web.config" from 8.8.246.50
Host: "8.8.246.50", port: 21.
Log UID is 4, time is 06.02.2007 - 23:51:34.

(23:51:34): Using connection from panel...

(23:51:34): Deleting file "Web.config"...
CWD /wwwroot
250 CWD command successful. "/wwwroot" is current directory.
DELE Web.config
450 File "Web.config" can't be deleted.
(23:51:40): Deleting file "Web.config"...
DELE Web.config
450 File "Web.config" can't be deleted.
(23:51:42): Deleting file "Web.config"...
DELE Web.config
450 File "Web.config" can't be deleted.
(23:51:47): Connection was returned to panel...

=================
Connecting to "8.8.246.50" (8.8.246.50) on port 21.
Log UID is 5, time is 06.02.2007 - 23:51:58.

220 Gene6 FTP Server v3.8.0 (Build 34) ready...
USER myuser 
331 Password required for myuser .
PASS (hidden)
230 User myuser logged in.
(23:51:58): Logged in successfully, getting system information...
SYST
215 UNIX Type: L8
PWD
257 "/" is current directory.

....

Log UID is 7, time is 06.02.2007 - 23:52:27.

(23:52:27): Using connection from panel...

(23:52:27): Uploading file "Web.config"...
(23:52:31): Uploading file "Web.config"...
TYPE I
200 Type set to I.
PASV
227 Entering Passive Mode (8,8,246,50,85,166)
STOR Web.config
550 Cannot STOR.

...

150 Data connection accepted from 84.75.157.9:4549; transfer starting.
226 Transfer ok.
(23:52:49): Uploading file "Web.config"...
CWD /wwwroot
250 CWD command successful. "/wwwroot" is current directory.
TYPE I
200 Type set to I.
PASV
227 Entering Passive Mode (8,8,246,50,216,177)
STOR Web.config
550 Cannot STOR. 
(23:52:56): Connection was returned to panel...

=================

(23:59:17): Uploading file "Web.config"...
CWD /wwwroot
250 CWD command successful. "/wwwroot" is current directory.
TYPE I
200 Type set to I.
SIZE Web.config
213 0
(23:59:18): File "Web.config" was not uploaded completely (file size on server is not 2'118 bytes)...
(23:59:18): Uploading file "Web.config"...
SIZE Web.config
213 0
PASV
227 Entering Passive Mode (8,8,246,50,175,251)
STOR Web.config
550 Cannot STOR. 
(0:00:19): Connection was returned to panel...

=================

Thanks
Eric

Post by **Petr Solin** » 07 Feb 2007, 13:45

It seems that you can receive directory listings from server, so data connections work properly (see LIST command in log). Sorry, but I have only one maybe stupid idea: it seems that you have no permissions to delete and upload files (check if you are using proper user name and password).

Please try some other FTP client (e.g. FileZilla - http://filezilla.sourceforge.net/) and if it works properly, send me their FTP log, I'll try to find out what is wrong in our client. Thanks!

Eric · Post by **Eric** » 07 Feb 2007, 15:52

Hi Petr,

No, I don't think this is the problem with the permission.
It's the admin user/password and how I mentioned, with another client it works.

I will send you the log.

Thanks
Eric

Post by **Petr Solin** » 08 Feb 2007, 12:49

Message from Eric:

They have right now upgraded the FTP server to Gene6 FTP Server v3.9.0 (Build 2).
It seems that the problem is now gone. I can't reproduce it anymore.