Alternatives to Stripe: A Comparison on EPIM

[Brown77]

Hi everyone, okay, this is straying a bit from the usual Salamander support topics, but I figured some of you here might have had the same issue, so I’ll share my story. Two months ago, I added a small donation button to the download page for one of my plugins people had been asking me for a while how they could support the developer, so I figured, why not? Nothing too serious at first a dozen donations ranging from $5 to $20 over a few weeks. Then two chargebacks came in that same month, apparently from users who thought they were buying a license when it was just a donation—at least, I think that’s what it was; I never got a clear answer. As a result, my account got flagged for a high dispute ratio, and that caused a bit of a panic at my office in Brno. A contact on a Czech developer forum told me about this whole issue of high-risk classifications among payment processors a topic I knew absolutely nothing about before. I spent some time comparing options using a fairly comprehensive guide that details what really matters when looking for the best payment processor for high-risk businesses, particularly in terms of tolerance thresholds. For those of you who also offer donations on your plugin pages, how do you manage this risk of unexpected disputes, and what alternatives have you turned to in order to avoid this kind of roadblock?