AS 3.0 (PB75 x64) - Crash on Install (ammemb64.dll)

[dprice]

It crashed during the install when it got to the stage of the self-extracting archive. I forgot to record the crash details. When I launch it after the install, I immediately get a Windows crash dialog with this information:

Problem Event Name: APPCRASH
Application Name: salamand.exe
Application Version: 3.0.0.75
Application Timestamp: 4f7d443d
Fault Module Name: ammemb64.dll
Fault Module Version: 4.0.0.0
Fault Module Timestamp: 4f6070c5
Exception Code: c0000005
Exception Offset: 0000000000013a24
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 368b
Additional Information 2: 368ba8f874743fb515bebc8cedc5cb61
Additional Information 3: ebd0
Additional Information 4: ebd07ada9ea3429850cdafa9b7fd11c4

I am running Windows 7 SP1 w/8GB RAM. The 32-bit version seems to be working fine so far.

Thanks,
Derek

[Jan Rysavy]

Do you use some utility from http://www.actualtools.com/?
Could you please search your computer for ammemb64.dll? It doesn't look like part of Windows 7 x64.

[dprice]

I use their Actual Multiple Monitors, which creates another taskbar on my second monitor:

http://www.actualtools.com/multiplemonitors/

[dprice]

If I close that application, then I can start AS. As soon as I start Actual Multiple Monitors, AS crashes. So what should I do now? Is this an AS issue or Actual Monitors Issue?

Also, during the first run when it installs all the plugins, I got three errors related to Eroica, UnACE and WinSCP, which I think are known issues:

Code: Select all

---------------------------
Altap Salamander
---------------------------
x:\altap\petr\salamand\common\handles.cpp 587:

Called from: x:\altap\petr\salamand\plugins1.cpp 2191:

Error in function LoadLibrary:
The specified module could not be found.


---------------------------
OK   
---------------------------


---------------------------
Error
---------------------------
Unable to load Eroiica Viewer plugin (C:\Program Files\Altap Salamander (PB)\plugins\eroiica\eroiica.spl) or some of its components.
Error: (126) The specified module could not be found.


See plugin details in menu Plugins / Plugins Manager.
---------------------------
[OK]
---------------------------


---------------------------
Altap Salamander
---------------------------
x:\altap\petr\salamand\common\handles.cpp 587:

Called from: x:\altap\petr\salamand\plugins1.cpp 2191:

Error in function LoadLibrary:
The specified module could not be found.


---------------------------
OK   
---------------------------

---------------------------
Error
---------------------------
Unable to load UnACE plugin (C:\Program Files\Altap Salamander (PB)\plugins\unace\unace.spl) or some of its components.
Error: (126) The specified module could not be found.


See plugin details in menu Plugins / Plugins Manager.
---------------------------
[OK]
---------------------------

---------------------------
Altap Salamander
---------------------------
x:\altap\petr\salamand\common\handles.cpp 587:

Called from: x:\altap\petr\salamand\plugins1.cpp 2191:

Error in function LoadLibrary:
The specified module could not be found.


---------------------------
OK   
---------------------------

---------------------------
Error
---------------------------
Unable to load WinSCP (SFTP/SCP Client) plugin (C:\Program Files\Altap Salamander (PB)\plugins\winscp\winscp.spl) or some of its components.
Error: (126) The specified module could not be found.


See plugin details in menu Plugins / Plugins Manager.
---------------------------
[OK]
---------------------------

[Jan Rysavy]

Please contact Actual Multiple Monitors support, the problem is in following faulty shell extension: C:\Program Files (x86)\Actual Multiple Monitors\ActualMultipleMonitorsShellExtension64.dll
See note about Altap Salamander Stress Test http://forum.altap.cz/viewtopic.php?t=5475

More about missing x64 plugins: http://www.altap.cz/salamander/downloads/eap/