Cannot open any file

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
nashraf
Posts: 3
Joined: 17 Dec 2014, 18:31

Cannot open any file

Post by nashraf » 17 Dec 2014, 19:52

I cannot open any file directly from your window e.g. if I have a word document and if I double click on that to open in MS-Word. I get the document open in MS-Word but I also get Office Reinstall screen (see attached capture.jpg file) which I am not getting if I don't use your software. Second, example if I have a file with sql extension then this file should open in SQL Server which I have installed on my machine but I am getting a message (see attached sqlCapture.jpg file).

Is this is a known issue or do you have any resolution for this?

My machine:
Windows 8.1 64bit
MS Office 2013
SQL Server 2014
Attachments
SQLCapture.JPG
This is I am getting when I tried to open sql file
SQLCapture.JPG (42.75 KiB) Viewed 3422 times
Capture.JPG
This is I am getting when I tried to open word document
Capture.JPG (39.92 KiB) Viewed 3422 times

therube
Posts: 626
Joined: 14 Dec 2006, 06:22

Re: Cannot open any file

Post by therube » 18 Dec 2014, 17:50

Will the same file open successfully when clicked on from Windows Explorer?

Is Office "installed" on a network drive?
AFAIK, not that I know anything of Office, I don't think you can run Office across from a network drive?

You can open a doc stored on a network drive in a locally installed Office, but not vice-versa.
WinXP Pro SP3 or Win7 x86 | SS 2.54

nashraf
Posts: 3
Joined: 17 Dec 2014, 18:31

Re: Cannot open any file

Post by nashraf » 18 Dec 2014, 21:46

I have this explained in my question that I am not getting this issue if I don't use your software. Secondly, this is not a network path issue because even If I try to open from my computer C: drive I am getting this the same issue.

User avatar
mdruiter
Posts: 259
Joined: 22 Feb 2006, 15:33
Location: Amsterdam, The Netherlands
Contact:

Re: Cannot open any file

Post by mdruiter » 19 Dec 2014, 12:52

Do you run x86 (32-bit) Salamander on a x64 OS, by any chance? Or is Salamander elevated? Or started in some compatibility mode?
Your problem sounds very specific to your installation. I think you should ask your system administrator to have a look.

nashraf
Posts: 3
Joined: 17 Dec 2014, 18:31

Re: Cannot open any file

Post by nashraf » 22 Dec 2014, 21:48

I uninstalled x86 version and installed 64bit version and everything is started working like a charm!
Thank you very much!

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