Error in error reports?

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Error in error reports?

Post by Yuriy »

I am curious - does automatic error reporting system actually work (after Salamander crash, for example)?
I was never able to send a report that way - it always says:
"Impossible to send a message: Incorrect answer of server. Opening tag is missing. Please send us a report by e-mail etc."
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: Error in error reports?

Post by Jan Rysavy »

It works fine. Maybe some problem with connectivity? Do you have some firewall installed? Could be communication of salmon.exe process blocked or altered?
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Re: Error in error reports?

Post by Yuriy »

Jan Rysavy, yes, you were right. Turning off Kaspersky Internet Security allowed Salamander to send a report with no problem...
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: Error in error reports?

Post by Jan Rysavy »

We will add a hint about firewall to the error message box.
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