PictView crashes on *.bmp (64-bit)

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

PictView crashes on *.bmp (64-bit)

Post by Yuriy »

Altap Salamander 3.02 (x64) - PictView does not open any *.bmp files: error message says "Could not open file ***.BMP; Could not load PictView process".
After that, that same message appears when trying to open any picture (jpg, gif etc.) - and when exiting Salamander there is a message about error report.
After exiting Salamander and starting it again, PictView loads any pictures fine - except BMP, of course.

x86 version works fine, though.
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

I'm not able to reproduce this problem. What Windows version do you use?
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Re: PictView crashes on *.bmp (64-bit)

Post by Yuriy »

I am on Windows 7 x64. Have you received my crash report sent by mail?
I will attach another one here.
Attachments
C9FB78F6EDB937B-SALPVENV.EXE.2024-AS302X64-140531-182150.7Z
Crash report
(37.35 KiB) Downloaded 302 times
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Re: PictView crashes on *.bmp (64-bit)

Post by Yuriy »

I tried installing older 3.0 x64 version - no, the error is still there :(
P.S. Not only trying to open *.bmp files, but an attempt to capture a screen leads to that crash of PictView process as well.
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

Yuriy, I will look at this problem, thank you for bug reports. Could you please install also Altap Salamander 3.02 x86 and try to view BMP there? Would it crash too?
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Re: PictView crashes on *.bmp (64-bit)

Post by Yuriy »

Jan Rysavy, as I have said in the first message here, Salamander 3.02 x86 works fine, no errors without that salpvenv.exe!
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

You are right, thank you.
Yuriy
Posts: 92
Joined: 07 Apr 2012, 07:16
Location: Kiev, Ukraine

Re: PictView crashes on *.bmp (64-bit)

Post by Yuriy »

Well, you know what? If I change the language of Salamander to English (I tried also French and Czech) then *.bmp viewing works fine!
And manually deleting russian.slg from PictView directory solves the problem as well even if the program and other plugins are still in Russian.

I hope this information will help you correct the error now that we know the reason...

By the way, can anyone reproduce the problem by switching Salamander to Russian?
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

It doesn't work for me. What does the BMP filename look like? Does it contain some Russian characters? Can you reproduce this problem for example with test.bmp?
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

I just reproduced this crash with test.bmp and Russian language! Thank you for finding out the language condition, good catch...
Jan Rysavy
ALTAP Staff
ALTAP Staff
Posts: 5231
Joined: 08 Dec 2005, 06:34
Location: Novy Bor, Czech Republic
Contact:

Re: PictView crashes on *.bmp (64-bit)

Post by Jan Rysavy »

Problem will be fixed in Altap Salamander 3.03. Thank you for finding it out.
Post Reply