100% cpu load since today

Borris70 · Post by **Borris70** » 16 Oct 2006, 15:41

hello,

i'm working as a sysadmin with licensed salamander since 2000 and never got any problems.

But since today i have problems:

I always start salamander with "runas domain\admin-account" and mount a lot of network drives. ("normal" work with mailclient and webbrowser is running in

after i swap to a network drive the cpu-load is 100% (all used from salamand.exe) and my system (Windows XP sp2 with all patches) is not usable any more. Killing the salamander process via "sysinternals process explorer" needs about 5 minutes and all other programs are freezing in that time.

i have the same behaviour on my desktop and my laptop. it dosn't matter which server i connect to. i also reinstalled salamnder without success.

the only new thing on both systems are the actual Microsoft October patches from last week.

Am i the only person with problems?

rg. Borris

Post by **Jan Rysavy** » 16 Oct 2006, 17:08

Hello Borris,

Please try this: start two instances of Salamander.
Freeze the first instance.
Switch to the second instance, from menu Help choose the Task List commad.
Select freezed instance, click the Break button.
Bug report should be displayed for freezed instance.
Please send it to my email jan.rysavy@altap.cz.

Btw, when you start Salamander as normal user, is it OK?
Could you reproduce this problem when you access your own shares using UNC path?

Guest · Post by **Guest** » 16 Oct 2006, 18:43

Hi Jan,

thanks for fast response.

I tried different szenarios now. The freeze always occurs with very large xml-files (>150 MB). But with windows-explorer i have the same freeze.

So it seems to be a problem of our local AV-Software with large xml-files and not a problem of salamander. (on a test-system without AV i got no problemes)

sorry for probably false alarm. (salamander is the best

regards from germany borris

Post by **Jan Rysavy** » 16 Oct 2006, 20:08

XML file? Could you please describe us what actions you did on network drive?

cincura.net · Post by **cincura.net** » 16 Oct 2006, 21:14

Anonymous wrote:I tried different szenarios now. The freeze always occurs with very large xml-files (>150 MB). But with windows-explorer i have the same freeze.

I have had the same problem. It's not in SS, it's in MS's XML parser.

I've parsed 70MB XML and because the IE/XML Viewer runs in SS context, when it freezes, the SS window seems to be dead to.

Borris70 · Post by **Borris70** » 17 Oct 2006, 20:35

Jan Rysavy wrote:XML file? Could you please describe us what actions you did on network drive?

i just made a normal copy process ("F5"). the size of each file was about 250MB

rg. borris

Post by **Jan Rysavy** » 18 Oct 2006, 08:03

Thank you for this information. Could you please specify your AV software?

We had similar (slowdown) problem with NOD32, reported it to ESET and they fixed it promptly.

Borris70 · Post by **Borris70** » 18 Oct 2006, 14:41

o.k. now i'm registerd in your forum.

we use NOD32 (V 2.50.045) for clients. Is it fixed in this version?

rg. Borris

Post by **Jan Rysavy** » 18 Oct 2006, 15:07

Please ask ESET http://www.eset.com/
Describe them how to reproduce this problem step by step.

You can probably reproduce this problem using Windows Explorer too?

Borris70 · Post by **Borris70** » 18 Oct 2006, 15:34

yes, this problem exists with both: "Windows Explorer" and SS.

I ask the collegue who cares for our AV-Solution (i'm only responsible for the servers, not for the clients)

rg. borris